If you’re an LG TV owner, you might have encountered a frustrating issue where your TV constantly notifies you that a new external input is connected, even when you haven’t made any changes to your setup. This problem can be annoying, especially when you’re in the middle of watching your favorite show or playing a game. In this article, we’ll delve into the possible reasons behind this issue and provide you with practical solutions to resolve it.
Understanding the Issue
The “new external input is connected” message on your LG TV is usually triggered by the TV’s automatic input detection feature. This feature is designed to recognize and switch to the correct input when a new device is connected to the TV. However, in some cases, the TV may malfunction and display this message repeatedly, even when no new devices are connected.
Cause of the Problem
There are several reasons why your LG TV might be displaying the “new external input is connected” message unnecessarily. Some of the possible causes include:
The TV’s input detection feature is overly sensitive, causing it to detect phantom connections.
A loose or faulty HDMI connection can trigger the TV to think that a new device is connected.
Interference from other devices connected to the TV can cause the input detection feature to malfunction.
A software glitch or bug can cause the TV to display the message incorrectly.
A hardware issue, such as a faulty HDMI port or a problem with the TV’s internal circuitry, can also cause the problem.
Troubleshooting Steps
To resolve the issue, you can try the following troubleshooting steps:
Check all HDMI connections to ensure they are secure and not loose.
Try disconnecting and reconnecting the HDMI cables to see if the problem persists.
If you have multiple devices connected to the TV, try disconnecting them one by one to see if the problem is caused by a specific device.
Check for any software updates for your TV and install the latest version.
If the problem persists, try resetting the TV to its factory settings.
LG TV Settings to Check
In addition to the troubleshooting steps mentioned above, there are several LG TV settings that you can check to resolve the issue. These settings can help you customize the TV’s input detection feature and prevent unnecessary notifications.
Input Settings
To access the input settings on your LG TV, follow these steps:
Press the Settings button on your remote control.
Navigate to the Input section.
Check the Input Mode setting and ensure it is set to the correct mode for your connected devices.
You can also try disabling the Automatic Input Detection feature to see if it resolves the issue.
Notification Settings
You can also customize the notification settings on your LG TV to prevent unnecessary notifications. To do this:
Press the Settings button on your remote control.
Navigate to the Notification section.
Check the Notification Settings and ensure that the “New External Input Connected” notification is disabled.
Hardware Issues
In some cases, the “new external input is connected” message on your LG TV may be caused by a hardware issue. If you’ve tried all the troubleshooting steps and settings adjustments mentioned above and the problem persists, it’s possible that there’s a hardware issue with your TV.
HDMI Port Issues
A faulty HDMI port can cause the TV to malfunction and display the “new external input is connected” message. If you suspect that one of your HDMI ports is faulty, try the following:
Try using a different HDMI port to connect your device.
If the problem persists, try using a different HDMI cable to rule out any issues with the cable.
If the problem still persists, it’s possible that the HDMI port is faulty and needs to be repaired or replaced.
Internal Circuitry Issues
In rare cases, the “new external input is connected” message on your LG TV may be caused by a problem with the TV’s internal circuitry. If you suspect that this is the case, it’s recommended that you contact an authorized LG service center for further assistance.
Conclusion
The “new external input is connected” message on your LG TV can be frustrating, but it’s usually caused by a simple issue that can be resolved with some basic troubleshooting steps. By checking your HDMI connections, input settings, and notification settings, you can often resolve the issue and prevent unnecessary notifications. If the problem persists, it’s possible that there’s a hardware issue with your TV that needs to be addressed. Remember to always check your TV’s settings and connections carefully before seeking further assistance, and contact an authorized LG service center if you’re unsure about how to resolve the issue.
In terms of preventing the issue from happening in the future, it’s a good idea to regularly check your TV’s settings and connections to ensure that everything is working correctly. You should also keep your TV’s software up to date to ensure that you have the latest features and bug fixes. By following these tips, you can help prevent the “new external input is connected” message from appearing on your LG TV and enjoy a seamless viewing experience.
| Issue | Cause | Solution |
|---|---|---|
| New external input is connected message | Overly sensitive input detection feature | Check HDMI connections, input settings, and notification settings |
| New external input is connected message | Loose or faulty HDMI connection | Try disconnecting and reconnecting HDMI cables |
By following the tips and solutions outlined in this article, you should be able to resolve the “new external input is connected” issue on your LG TV and enjoy a hassle-free viewing experience. Remember to always check your TV’s settings and connections carefully and contact an authorized LG service center if you’re unsure about how to resolve the issue.
What does it mean when my LG TV says a new external input is connected?
When your LG TV displays a message saying a new external input is connected, it typically indicates that the TV has detected a new device plugged into one of its input ports, such as an HDMI port. This can happen when you connect a device like a Blu-ray player, gaming console, or streaming device to your TV. The TV’s built-in detection system recognizes the new connection and prompts you to select the correct input source to view the content from the newly connected device.
The message is usually a notification to let you know that a new device is connected and ready to use. However, if you’re not intentionally connecting a new device, it could be a sign of a loose connection or a malfunctioning port. In some cases, the TV might be mistakenly detecting a device that’s not actually connected. If you’re unsure about the cause, you can try checking the input ports and cables to ensure everything is securely connected. You can also try restarting your TV to see if the issue resolves itself.
Why does my LG TV keep saying a new external input is connected when nothing is plugged in?
If your LG TV keeps saying a new external input is connected when nothing is plugged in, it could be due to a few possible reasons. One common cause is a faulty or loose HDMI port. Over time, the ports can become worn out or damaged, leading to false detections. Another possible reason is interference from other devices connected to the TV. For example, if you have a device connected to the TV via HDMI and it’s turned off, the TV might still detect it as an active connection.
To troubleshoot this issue, try unplugging all devices from the TV and then plug them back in one by one to see if the problem persists. You can also try resetting the TV to its default settings or updating the TV’s software to the latest version. Additionally, ensure that all cables are securely connected to both the TV and the devices. If the issue continues, it may be worth contacting LG support or a professional to diagnose and repair any potential hardware issues with the TV.
How do I stop my LG TV from constantly detecting new external inputs?
To stop your LG TV from constantly detecting new external inputs, you can try a few troubleshooting steps. First, ensure that all devices connected to the TV are turned off when not in use. You can also try disabling the TV’s HDMI-CEC (Consumer Electronics Control) feature, which allows devices to communicate with each other through the HDMI connection. Disabling this feature might prevent the TV from detecting devices that are not actively in use.
Another possible solution is to use a high-quality HDMI cable or switch to a different HDMI port on the TV. Sometimes, a faulty or low-quality cable can cause interference or false detections. You can also try resetting the TV’s input settings to their default values. To do this, go to the TV’s settings menu, select the “Input” or “Source” option, and look for a “Reset” or “Default” setting. By resetting the input settings, you may be able to clear out any incorrect or conflicting input configurations that are causing the issue.
Can a software issue cause my LG TV to keep saying a new external input is connected?
Yes, a software issue can cause your LG TV to keep saying a new external input is connected. LG TVs, like any other smart device, rely on software to manage their functions and features. Sometimes, a software glitch or bug can cause the TV to malfunction, leading to false detections of new external inputs. This can be due to a corrupted software update, a compatibility issue with a connected device, or a problem with the TV’s operating system.
To resolve a software-related issue, you can try updating the TV’s software to the latest version. LG regularly releases software updates to fix bugs and improve performance. You can check for updates in the TV’s settings menu, usually under the “Support” or “System” section. Additionally, you can try performing a factory reset on the TV, which will restore the TV’s settings to their default values. However, be aware that a factory reset will erase all your custom settings and preferences, so be sure to back up any important data before proceeding.
Is it possible that a hardware issue is causing my LG TV to detect new external inputs incorrectly?
Yes, a hardware issue can definitely cause your LG TV to detect new external inputs incorrectly. As mentioned earlier, a faulty or damaged HDMI port can lead to false detections. Other hardware issues, such as a malfunctioning input board or a problem with the TV’s internal circuitry, can also cause the TV to incorrectly detect new external inputs. In some cases, a hardware issue can be caused by physical damage, wear and tear, or a manufacturing defect.
If you suspect a hardware issue, it’s recommended to contact LG support or a professional TV repair service to diagnose and repair the problem. They can inspect the TV’s hardware and perform any necessary repairs or replacements. In some cases, the issue might be covered under the TV’s warranty, so be sure to check your warranty status before seeking repairs. Additionally, if you’re not comfortable with DIY repairs or troubleshooting, it’s best to seek professional help to avoid causing further damage to the TV.
How do I reset my LG TV’s input settings to their default values?
To reset your LG TV’s input settings to their default values, you’ll need to access the TV’s settings menu. The exact steps may vary depending on your TV model, but generally, you can follow these steps: press the “Settings” or “Menu” button on your remote control, navigate to the “Input” or “Source” section, and look for a “Reset” or “Default” option. Selecting this option will restore the input settings to their default values, which may help resolve any issues with false detections of new external inputs.
Once you’ve reset the input settings, you may need to reconfigure your input sources and settings to match your specific setup. This can include selecting the correct input source for each device, setting the input labels, and adjusting any other input-related settings. After resetting the input settings, try connecting your devices again and see if the issue persists. If the problem continues, you may want to try additional troubleshooting steps or contact LG support for further assistance. Remember to also check the TV’s user manual or online support resources for specific instructions on resetting the input settings for your particular TV model.